virtual terminal server | terminal server hosting | terminal server host | terminal hosting | hosted terminal server

Overview - Virtual Terminal Server - Standard

Our Virtual Terminal Server � Premium plan is perfect for growing businesses. You get all the benefits of our VTS � Standard package, like a Virtual Dedicated Server with Microsoft Windows 2003 or 2008 pre-installed, and Remote Desktop Connection software, but we also include Active Directory Controllers and a Virtual Dedicated File Server with SharePoint Foundation.

Optional InfiniteApp Experience
InfiniteApp is our application virtualization platform. Stream applications from the cloud; save data in the cloud or on your local computer. Access your applications and data from Windows, Linux, Mac, iPad or Android devices. Your users will get the finest desktop experience using features like:

"I have noticed a big difference in certain things, I can actually scroll down a PDF document. Moving of images (i.e. lines and graphs) in excel is so smooth now. I will get some more people testing it and if the feedback is as positive as mine we might rollout it out to the other terminal server," Michael Thorn.

Included in All Virtual Terminal Server - Premium Plans
Every server has between 1 and 8 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. We ensure that every server is backed by 100% of the RAM included in their plan, up to 16 GB. Other features include: Virtual KVM, Virtual CD/DVD & Floppy, and Virtual Power Buttons. These features let you stay in control just like you were sitting in front of a physical server.

With Infinitely Virtual�s Virtual Dedicated Server, you are always protected. Our revolutionary Enterprise Virtualization Environment (E.V.E.)^TM, with features like a clustered NetApp SAN with RAID-DP, VMware HA clustering, and clustered enterprise firewalls, guarantees 100% uptime. We also backup your servers nightly backup by taking application-consistent snapshots.

Infinitely Virtual consistently monitors every server in our environment and alerts you when your server is exceeding operational norms. We provide you with 24/7 service and guarantee incredible performance for your Virtual Dedicated Server. Find out what our customers are saying about Infinitely Virtual: Our Success Stories.

Options - Virtual Terminal Server - Premium

Infinitely Virtual's Virtual Terminal Server - Premium plans are Infinitely Scalable - more customizable than any other servers in the industry. If you have any questions, please do not hesitate to contact a sales engineer by calling (866) 257-8455.

Basic Options

Remote Desktop Users: support up to 100 users for just $4.99/month per user.
Virtual Terminal Server is a multi-user plan that allows application and data sharing. Each plan is licensed for a specific number Microsoft Remote Desktop users. Licensing is not based on concurrent users - each user account requires a Microsoft Remote Desktop license.

VTS RAM: provision up to 16 GB of RAM to any server in 128 MB increments for just $2.99/month.
The Virtual Terminal Server in each plan comes standard with a specific amount of RAM dedicated to that server. In many cases RAM is the component that most affects performance. When servers have less memory than is required to execute operating system and application instructions, that information is instead stored in a pagefile or swap partition. This paging is what leads to poor performance. To avoid this, ensure you have enough RAM for your application. If you are not sure how much to get, don't worry. You can always add RAM to your server; upgrades require just a server reboot.

Active Directory and file servers are allocated RAM on an as needed basis, and there is no additional cost for this.

VTS CPU Cores: provision up to 8x 2.53 Ghz cores to any server in 1 core increments for just $7.99/month.
Each Virtual Terminal Server is provisioned with a specific number of 2.53 Ghz cpu cores. These are the servers' processors. Depending on the operating system, these cores may be configured as multiple single-core processors or single processors with multiple cores. CPUs, after RAM, are the next most important component to performance. You may add cores to your server at any time. Core upgrades require just a reboot.

Active Directory and file servers are allocated CPU cores on an as needed basis, and there is no additional cost for this.

File Server Storage: provision the file server with up to a 500 GB of storage in 1 GB increments for just $1.00/month.

Give your file server enough storage for all of your documents. Add space at any time without restarting the server.

IP Addresses: provision servers with up to 5 IP addresses for just $1.00/month.
While one IP address is generally enough for most applications, there are times that you may need to have more. The most common reason for needing multiple IP addresses is SSL certificates for multiple domains. Larger allocations of IP addresses are available subject to approval.

Bandwidth: allocate up to 4 TB monthly data transfer in 500 GB increments for just $14.99/month.
Bandwidth or monthly data transfer is the amount of data transferred to or from the Internet in any calendar month. Each plan comes with a specific amount of bandwidth - some unlimited. In multiserver configurations, data transferred between servers are not considered part of this monthly data transfer.

VTS Operating System Options

Select among a wide variety of Microsoft Windows operating systems. Included in the base plan, you may choose any one of the following for your Virtual Dedicated Server:

Windows Server 2003 Standard Edition (32 Bit)
- supports configurations with a maximum of 4 GB RAM
Windows Server 2003 Standard Edition (64 Bit)
Windows Server 2008 Standard Edition (32 Bit)
- supports configurations with a maximum of 4 GB RAM
Windows Server 2008 Standard Edition (64 Bit)
Windows Server 2008 Standard Edition R2 (64 Bit)

Additionally, you may choose for us to install any one of the following operating systems for $14.99/month:

Windows Server 2003 Enterprise Edition (32 Bit)
Windows Server 2003 Enterprise Edition (64 Bit)
Windows Server 2008 Enterprise Edition (32 Bit)
Windows Server 2008 Enterprise Edition (64 Bit)
Windows Server 2008 Enterprise Edition R2 (64 Bit)

Microsoft Office Options

Microsoft Office Standard: $13.99/month per user
Microsoft Office Professional: $15.99/month per user

We offer our customers the choice between Microsoft Office 2003, 2007 or 2010.

Microsoft Office Professional Plus 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Outlook 2010
- OneNote 2010
- Publisher 2010
- Access 2010
- InfoPath 2010
- SharePoint Workspace 2010
Microsoft Office Standard 2010
- Word 2010
- Excel 2010
- PowerPoint 2010
- Publisher 2010
- Outlook 2010
- OneNote 2010
Microsoft Office Professional Plus 2007
- Word 2007
- Excel 2007
- PowerPoint 2007
- Outlook 2007
- OneNote 2007
- Publisher 2007
- Access 2007
- InfoPath 2007
Microsoft Office Standard 2007
- Word 2007
- Excel 2007
- PowerPoint 2007
- Publisher 2007
- Outlook 2007
- OneNote 2007
Microsoft Office Professional Plus 2003
- Word 2003
- Excel 2003
- PowerPoint 2003
- Outlook 2003
- Publisher 2003
- Access 2003
Microsoft Office Standard 2003
- Word 2003
- Excel 2003
- PowerPoint 2003
- Outlook 2003
- Publisher 2003
- Access 2003

Microsoft Visio Options

Microsoft Visio Standard: $7.99/month per user
Microsoft Visio Professional: $15.99/month per user
Microsoft Visio Premium: $29.99/month per user

We offer our customers the choice between:

Microsoft Visio Premium 2010
Microsoft Visio Professional 2010
Microsoft Visio Standard 2010
Microsoft Visio Professional 2007
Microsoft Visio Standard 2007

PPTP VPN Options

With our pptp vpn option, you can simply connect using Microsoft Window's built in vpn software, open, modify and save files using applications on any Internet connected computer.

Option	Monthly Price
PPTP VPN (4 User)	$4.99
PPTP VPN (12 User)	$9.99
PPTP VPN (28 User)	$14.99
PPTP VPN (60 User)	$19.99

InfiniteApp Options

InfiniteApp Users: $5.99/month per server
Stream applications from the cloud; save data in the cloud or on your local computer. Access your applications and data from Windows, Linux, Mac, iPad or Android devices. Your users will get the finest desktop experience using features like:

InfiniteApp Connection Brokers: $99.99/month per server
A single connection broker is required for the InfiniteApp Experience. You may select up to three connection brokers for redundancy and performance.

Network Options

Access to Network Performance Monitor: $4.99/month
Purchase this option and gain access to our NPM. View current and historical resource utilization. See events, alerts and availability reports for all of your nodes. Customers with multiple servers and plans can purchase this on just one plan and gain access to all of the servers in your account.

Add to Load-Balancer: $19.99/month
This incredible feature allows you to load balance servers, increasing both performance and reliability for:

Web Servers
Terminal Servers
DNS Servers
More...

Site-to-Site IPSec VPN: $24.99/month
This unique feature allows us to place your virtual servers inside your office network.

Support IP printing and scanning
Enable everyone at the office to securely share files without configuring pptp vpn
Join Windows XP, Vista and 7 Professional to an Active Directory
Join your virtual server to your office Active Directory

Support Options

Basic Support: Included
Basic Support is included with every plan, and it features:

24x7 phone and web support
Complete case management system to ensure that all issues are resolved in a timely manner
Includes support for:
- Proper functioning of virtual hardware
- Proper functioning of operating systems provided by Infinitely Virtual
- Support connecting to servers using vSphere, remote desktop, vnc, ssh, http and Outlook
- Data Restore, limited to no more that 3 restores in any given 6 months
- Managed firewall service includes unlimited rules changes

Additional support may be included based on the plan purchased. Other limits may apply. Speak with your sales engineer for details.

Premium Support: $39.99/month per user
Premium Support includes all of the features of Basic Support plus the following:

Software installation
System customization, including:
- Setting group policies
- Creating login scripts
- Configuring file sharing & security
- Configuring Exchange public folders
- Creating distribution lists
System migration, limited to:
- Data consuming no more than 100 GB of disk space for each 10 users
- 1 local server for each 10 users
- Supported Operating Systems
  - Windows 2000, 2003, 2008
  - Exchange 2003, 2007
  - SQL 2005, 2008
Comprehensive technical support
Unlimited data restores

Support applies only to hosted systems. Additional support may be included based on the plan purchased. Other limits may apply. Speak with your sales engineer for details.

Premium+ Support: $84.99/month per user
Premium+ Support includes all of the features of Premium and Basic Support plus the following:

Remote hands support for users' individual computers, limited to:
- Supported operating systems
- Computers must have up-to-date antivirus / malware protection
- Equipment may be no older than 4 years
Complete system migration, limited to:
- 1 local server for each 10 users
- Supported operating systems
Remote hands support for local servers, limited to
- Supported operating systems
- Equipment may be no older than 4 years
- Servers must have up-to-date antivirus / malware protection
Remote hands support for local networking equipment, limited to:
- 1 physical site for each 10 users
- Equipment may be no older than 4 years
Network consulting

Other limits may apply. Speak with your sales engineer for details.

Payment Options

You may choose to purchase either an annual plan or a monthly plan. Annual plans come with a 10% discount.

Technology - Virtual Terminal Server - Premium

Basic Building Block
The basic building block of every plan is our revolutionary VMware based Virtual Dedicated Server (VDS) running on our exclusive Enterprise Virtualization Environment (E.V.E.)^TM. Our Virtual Dedicated Servers are unique in that they are both virtual, consuming shared resources across our massive E.V.E., and dedicated, giving customers complete control over the operating system. Our Virtual Terminal Server plans enable you to install any feature of Windows and install any supported application.

What is the VTS Premium Plan?
Our Virtual Terminal Server - Premium plan includes redundant Active Directory Controllers, a Virtual Terminal Server, and a Virtual Dedicated File Server with SharePoint 2010 Foundation in a private VLAN protected by our enterprise clustered Juniper firewalls. This sophisticated application and file sharing plan is perfect for companies that want to integrate applications with a robust Active Directory, join office computers to the Active Directory, or will eventually have multiple terminal servers.

Enables Application Sharing: Virtual Terminal Server
Infinitely Virtual's VTS plan includes a Windows Virtual Dedicated Server, protected by our clustered enterprise Juniper firewalls, with Remote Desktop Session Host enabled. It includes all the Microsoft licensing necessary to host applications accessible to multiple simultaneous users. Every server has a virtual CPU, virtual RAM, virtual system board and bios, virtual network interface card, and virtual hard drives. We install Windows 2003 or Windows 2008 on this virtual hardware, and we give you access to the administrator account. With this, you can modify the installation of Windows in any way you require, install any software, and manage the server just like you purchased it directly from HP or Dell.

How Do I Access Applications on a Virtual Terminal Server?
VTS Premium plans include a Virtual Terminal Server. By default our VTS plans are configured for you to access them using free software that is included in every Windows operating system since Windows 98 called Remote Desktop Connection. Simply open Remote Desktop Connection and provide the IP address of your server, and you will see the desktop of your VTS. From there you can run any application just like you were running it from your own PC. Remote Desktop Connection is available for both Macintosh and Linux computers. Optionally, you can access your applications through a web browser; just enable Remote Desktop Web Access. Support for thin clients is included.

File Sharing with SharePoint Foundation
We install on the file server SharePoint Foundation 2010, Microsoft's premier collaboration product. Virtual Terminal Server users can share files with users running applications on their local computers by simply saving their data on the SharePoint server.

Dedicated Server Performance
Infinitely Virtual VDS plans feature the industry's highest performance. Every server has between 1 and 8 2.53 Ghz virtual CPUs, shared on hosts operating, on average, below 30% CPU utilization. This means that an any given point in time, your server will have the ability to utilize all 2.53 Ghz of your CPU cores. We ensure that every server is backed by 100% of the RAM included in their plan, up to 16 GB. Servers are connected to our virtual switch infrastructure at 1 Gbps, and Internet connectivity is 100 Mbps. Most importantly, our servers are stored on our NetApp SAN with 15k fibre-channel disks, ensuring the highest disk performance in the industry.

Infinitely Scalable Servers
One of the unique advantages of Virtual Dedicated Servers vis-à-vis dedicated servers is their ability to be upgraded in very small increments without having to reinstall the server's operating system or applications. We offer our customers the ability to upgrade any aspect of their server in tiny increments.

Add 2.5 Ghz CPU Cores - up to 8 cores
Add RAM in increments of 125 MB - up to 16 GB
Add disk space in increments of 1 GB - up to 1 TB
Add monthly transfer in increments of 500 GB - up to 4 TB

This enables you to scale your server as your needs grow without disrupting your users.

Better than Dedicated Server Access
Interact with a Virtual Dedicated Server from Infinitely Virtual like you were sitting in front of your server. A serious limitation of dedicated servers is that you cannot see the console, insert a CD in the drive or power cycle the server without remote hands. Until now, these were limitations that customers had to tolerate to get the performance their applications required. Our VDS plans feature:

With these unique features, you can interact with your server whether or not the operating system is running. If you accidentally lock yourself out of VNC or remote desktop by modifying the firewall settings, you can easily connect to our Virtual KVM and let yourself back in. If you want to insert a CD, DVD or floppy, just access our Virtual CD/DVD & Floppy feature. And if for any reason the server won't restart gracefully, just power it down and back up with our Virtual Power Buttons.

Is Your Dedicated Server or VPS Plan Clustered?
We define the standard for fault-tolerance, guaranteeing 100% uptime. Every Virtual Dedicated Server is protected by E.V.E., with features like:

Serious Data Protection
We take data protection seriously. Every plan includes our unique data protection feature. Every server in our environment is backed up nightly by taking a point-in-time snapshot of the entire datastore. Unlike our competitors who take crash-consistent snapshots of their customers' servers, we take application-consistent snapshots. We retain daily backups for 7 days and weekly backups for 4 weeks.

Our Process:

Instruct the VSS aware applications on each VM to quiesce all transactions, including:
- Exchange Server
- Microsoft SQL Server
Instruct the VM to quiesce all disk transactions, creating a VM level snapshot
Take snapshot of underlying datastore
Delete VM level snapshot

Free SNMP Monitoring
To ensure the best possible performance, we give our customers free SNMP monitoring. Every server in our environment is monitored by our enterprise NMS. We constantly monitor CPU usage, RAM usage and disk usage, and if your server exceeds our norms, we notify you so you can take corrective action.

Learn More About E.V.E.
Learn more about our exclusive Enterprise Virtualization Environment^TM and how it sets us apart from the competition. When selecting a hosting solution, there is only one question you should ask, "Is this plan hosted on E.V.E.?"